Need to Make a Return?
Ordering online can be difficult – and we understand. Our prayer is that Decision Designs apparel will serve as a reminder of God’s word and we want you to be completely satisfied with your purchase. If you are unsatisfied for any reason, return your merchandise by following the steps below. You can return your order for a refund within 30 days of your purchase.
- Merchandise must be unused, unworn and in good condition.
- No refunds will be given without a receipt.
- Only items purchased through our website may be returned to our warehouse.
- Refunds are for merchandise values only (and does not include shipping).
*Please make sure to check each product’s size chart prior to ordering.
Email us to address any concerns and secure a replacement item. If desired size is not available, you may choose a different shirt design (of equal value) or request a refund. All exchanges will be allowed within 30 days of purchase. You will be responsible for paying shipping costs to return item back to Decision Designs. We will mail the replacement to you free of charge.
If you are not happy with your item, you may return it for a full refund (product value minus shipping costs) within 30 days of purchase. Email us and let us know which item you are returning for a refund. Once your return is received, your refund will be processed, and a credit will automatically be applied to the original method of payment.
DEFECTIVE/WRONG ITEM RECEIVED
We work hard to prevent any errors in production, shirt quality, or shipping errors. If you find your item is defective or we mailed you the wrong item, we will gladly do our best to make it right. Email us within 30 days of purchase.
If you have washed it, or otherwise tarnished it, we will not be able to take it back.
For all returns and exchanges, we recommend you ship your merchandise using USPS, UPS, or FedEx. If you are returning an item for exchange or refund, please include your Name and Order # for prompt processing.
We will do our best to process your return or exchange within 7 business days after receipt.